Amazon’s ‘free, no hassle returns’ issue results in over $1 billion settlement
ThinkingNews Desk · how this was written
Amazon has agreed to a settlement that will return $600 million to affected customers and pay $309 million in damages. The deal resolves a U.S. class-action lawsuit alleging that the company’s “free, no-hassle returns” policy led to refunds being incorrectly denied and consumers being charged after returning items.
Written from all 3 reports below, not from any single one.
How it was reported
- The Verge·Amazon’s ‘free, no hassle returns’ issue results in over $1 billion settlement
Amazon is resolving claims over incorrect return processing with a $1 billion settlement. The settlement includes $600 million in refunds and $309.5 million in payments to affected customers. Amazon was sued over its "free, no hassle returns" policy.
- TechMeme·Amazon agrees to pay a $309M settlement and return $600M to users in a US class action lawsuit over allegedly incorrectly denied refunds since September 2017 (Mike Scarcella/Reuters)
Amazon has agreed to pay $309 million and return $600 million to users. The settlement resolves a class action lawsuit over allegedly denied refunds since September 2017. Amazon will provide benefits to affected customers.
- TechCrunch·Amazon agrees to pay consumers $309M in returns policy settlement
Amazon will pay $309M to consumers in a returns policy settlement. The lawsuit alleged Amazon caused monetary losses for consumers who returned items but were still charged. Consumers who returned items were unfairly charged.
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