AI Has a Discovery Problem

The article argues that AI adoption stalls because users cannot discover what prompts will yield useful results, leaving capabilities hidden behind a blank text box. While templates and context-aware suggestions partially alleviate the issue, they fail to bridge the gap between expert users who can envision dozens of automations and non-technical users who stare at an empty prompt. The author contends that future interfaces must proactively reveal possible actions aligned with each user’s workflow.