Fireflies launches Voice Agents for screening, sales and support calls

Fireflies has introduced Voice Agents that conduct screening interviews, sales discovery, and support calls, having already handled more than 40,000 conversations across 2,100 organizations in 97 countries. The system falls under Annex III of the EU AI Act as a high-risk application, with compliance obligations postponed to 2 December 2027, while the transparency duty and GDPR remain applicable.