I Haven't Lost a Customer Service Fight in Seven Months

The author used Claude-powered AI agents to automate consumer-rights disputes, starting with a missing cheese packet in an Annie’s mac and cheese box and expanding to IRS penalty abatements and insurance appeals. Over seven months the system generated more than $12,000 in refunds, reversals and cost savings by handling research, form filling, OCR, and response drafting while the author only reviews final communications and manages physical returns.