The rise of searching for hard ROI in the CFO role

Gartner surveys show that 84% of finance organisations have deployed or plan to deploy AI, yet only 7% report high impact, with 45% of investment aimed at productivity and 20% at decision quality. The article argues that hard ROI must be measured in cash terms, citing accounts receivable as a key area where AI can accelerate payments, reduce days sales outstanding, and deliver tangible cash flow benefits.