Salesforce agrees to buy AI customer research startup Listen Labs, reportedly for $2B; Listen Labs had raised a $69M Series B at a $500M valuation in January (Chris Metinko/Axios)

Salesforce agreed to acquire AI-powered customer-research startup Listen Labs for approximately $2 billion. Listen Labs previously secured a $69 million Series B round, valuing the company at $500 million in January. The deal expands Salesforce’s capabilities in AI-driven consumer insights.