Six major banks, including BOA and Capital One, warn that increased autonomy for agentic commerce chatbots could lead to more scams, fraud, and disputes (Ece Yildirim/Gizmodo)

Six major banks, including Bank of America and Capital One, warned that giving commerce chatbots greater autonomy could increase scams, fraud, and customer disputes. The banks cited rising incidents of deceptive transactions and highlighted the need for tighter oversight and safeguards in automated customer interactions.