Sources: OpenAI starts letting some major customers pay only when its AI completes tasks, as Salesforce and other AI providers test outcome-based pricing (The Information)

OpenAI is piloting an outcome-based pricing model that lets select enterprise customers, including Salesforce, pay only when the AI system successfully completes a specified task. The approach mirrors similar experiments by other AI vendors seeking to align revenue with performance. This shift aims to reduce risk for buyers while incentivizing higher reliability from OpenAI’s models.