Sources: Salesforce has been in talks to buy Listen Labs, an AI-powered customer research platform for $2B; Listen Labs was valued at $500M earlier this year (Business Insider)

Salesforce is negotiating to acquire Listen Labs, an AI-driven customer research platform, for roughly $2 billion, a price that far exceeds the company’s $500 million valuation earlier this year. The deal would expand Salesforce’s AI capabilities in market research and customer insights.