Why businesses need clearer limits before AI agents are authorized to act

An IBM survey of 2,000 C-level technology executives found only 11% feel fully prepared for AI-agent deployment, with two-thirds of CIOs and CTOs accountable for systems they cannot fully control and 70% seeing deployment outpace IT tracking. PromptHalo founder Madhuri Chandoor argues the gap stems from conflating capability with authority, proposing behavioral profiling and contextual analysis—similar to financial fraud monitoring—to document agents’ access, conditions, and downstream effects before actions proceed.