You Know Who Really Hates AI? Insurance Claims Adjusters

Insurance claims adjusters criticize AI, with 98% of their Glassdoor reviews expressing disapproval, citing misclassified claims, hallucinations, and increased workload. BLS data shows the profession will shrink 5% over the next decade, a 21% drop from 2025-26, and entry-level postings fell 50% since 2025. Companies like Lemonade report that their AI chatbot handled 96% of initial reports, while automation processes roughly 55% of all claims.