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7 outlets·7 reports

Hackers duped Meta AI support chatbot to steal celebrity Instagram accounts

ThinkingNews Desk · how this was written

Hackers exploited Meta’s AI-powered support chatbot to alter the email addresses linked to Instagram accounts, enabling them to reset passwords and seize control of the profiles, including several high-profile and celebrity accounts. Meta has since patched the vulnerability and restored the affected accounts. The incident underscores the security risks of AI-based support tools.

Written from all 7 reports below, not from any single one.

How it was reported

  1. TechMeme·
    Hackers say they used Meta's AI support chatbot to change emails tied to Instagram accounts amid a wave of high-profile account takeovers; Meta fixed the issue (Jason Koebler/404 Media)

    Hackers used Meta's AI support chatbot to change emails tied to Instagram accounts. Meta fixed the issue after a wave of high-profile account takeovers. The exploit highlights the risk of using AI for technical support.

  2. TechCrunch·
    Hackers hijacked Instagram accounts by tricking Meta AI support chatbot into granting access
  3. Hacker News·
    Hackers Used Meta's AI Support Bot to Seize Instagram Accounts
  4. The Verge·
    Meta’s own AI was exploited to hijack Instagram accounts

    Meta's AI support chatbot was exploited to hijack Instagram accounts. Hackers used the chatbot to switch email addresses and reset passwords. The issue has since been patched.

  5. The Next Web·
    Hackers hijacked Instagram accounts by asking Meta’s own AI chatbot to reset the password
  6. Engadget·
    Meta's AI support chatbot made it ridiculously easy for hackers to take over Instagram accounts
  7. Ars Technica·
    Hackers duped Meta AI support chatbot to steal celebrity Instagram accounts

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