Sources: Salesforce has been in talks to buy Listen Labs, an AI-powered customer research platform for $2B; Listen Labs was valued at $500M earlier this year (Business Insider)
Salesforce is negotiating to acquire Listen Labs, an AI-powered customer research platform, for roughly $2 billion. Listen Labs, valued at about $500 million earlier this year, produces audio-based customer interviews that are converted into reports and presentations. The company had recently withdrawn a $125 million Series C round at a $1.5 billion valuation.